Policies

Appointments are made via WhatsApp. We recommend booking in advance to secure your spot.

We kindly ask you to arrive on time. We wait up to 10 minutes, which will be deducted from your treatment time. If you arrive more than 15 minutes late, the appointment must be rescheduled.

If you need to cancel or reschedule your appointment, please do so at least 48 hours in advance.

Cancellations made with less than 24 hours’ notice will incur a fixed penalty of ₡10,000 / $20, which must be paid in order to reschedule a new appointment.

This system helps us better organize our schedule and respect everyone’s time

Let us know if you are pregnant, under medical treatment, or have skin conditions or injuries. This helps us tailor the treatment to your needs.
Out of respect for our space and everyone’s wellbeing, we kindly ask you not to attend your appointment if you are experiencing flu symptoms, fever, general discomfort, or any contagious illness.
Please contact us in advance to reschedule your session.

Services are for clients 18 and older. For minors, a signed consent form from a parent or legal guardian is required.

Your data and photographs are protected and only used with your explicit consent.

Thank you for your understanding and for respecting this space created with love.